To help advance the sector during these challenging times, UITP and Messe Karlsruhe will be running a series of regular E-Market Updates with leading industry suppliers creating innovative solutions. All of which you will be able to meet this December at IT-TRANS 2020.
The Public Transport industry is striving to recover from the impact of COVID-19 on services and ridership. All transport agencies are implementing different strategies to bring back lost ridership, and at the same time, ensure safe travel for riders. Public transport operators are planning different marketing campaigns to build confidence of the riders. The organisations are also piloting many tools using AI, big data and complex algorithm to provide customer experience and services including using loyalty programmes, customer service robots and chat bots, real-time passenger information and seamless payment options. This web seminar will focus on some of the solutions created by the industry to achieve service excellence and customer experience.
Aviv Frenkel, Co-Founder, CEO - Enroute “The post-corona passenger economy: How a cool passenger experience creates new revenues”
Oskar Haller, CEO & Founder - Isarsoft “Restarting Public Transport with AI based Video Analytics”
Manfred Troll, Global Sales Account-based Ticketing at Scheidt & Bachmann GmbH “BONNsmart: Bankcards and the future of ticketing”
Fabien Sauthier, Managing director – Motiontag “How to re-engage with travelers by creating targeted reward systems and improve the understanding of multimodal passenger flows"
Antonio Carmona, General Manager, International – Ticketer “Technology for rebuilding passenger trust”
Michael Blijden, CEO, Mdina Media "Making public transport feel safe again"
The urban mobility landscape is evolving fast; the number of mobility services is growing rapidly. Yet for the user it can be challenging being confronted by all these options when choosing the best way to travel. Mobility-as-a-Service (MaaS) is emerging as the platform for the integration of different transport services (such as public transport, ride-sharing, car-sharing, bike-sharing, scooter-sharing, taxi, car rental, ride-hailing and others) in one single digital mobility offer, with active mobility and an efficient public transport system as its basis. The current pandemic has big impact on the public transport ridership and there is need to attract passengers back to public transport. MaaS can be a tool to provide integrated public transport offerings and a seamless journey experience to riders. This E-Market Update will attract industry experts who share their experience from different cities around the globe.
The following exhibitors offer more solutions on these topics:
Access Previous E-Market Updates
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The topic of the E-Market Update was very well suited given the current situation worldwide. It was a great opportunity to hear what the mobility experts’ perspectives are regarding public transport during COVID-19. Looking forward to attend more of such informative web seminars.
Pratik Patil from Match Rider UG, who attended the web seminar: COVID-19 - Innovative Instruments and Solutions for Optimizing Public Transport during a Pandemic