Our services for all aspects of your exhibition visit

We are there for you during IT-TRANS, but also before. With our visa service we support you step by step in the application process. We provide a full range of services on location, too. Here’s where you can find out more about our electronic visitor information system, what our Business Center offers, and what information our informationstand can provide you with.

Visa service for participants of IT-TRANS

Residents of EU countries do not require a visa to enter the Federal Republic of Germany.

Residents of all other nationalities are required to have a visa to enter Germany. The European Community has abolished visa requirements for visits of up to 90 days for some of these countries.

You can find an up-to-date list of all countries that require a visa and those that do not on the website of the Federal Foreign Office.

To ensure that you receive your visa in due time before the trade fair/exhibition starts, we recommend you apply for your visa as early as possible. Applications can be made up to three months before you enter the country.

General information about visa regulations is available on the website of the Federal Foreign Office. The specific visa regulations for entry to Germany and details of the documents you need to provide when applying for a visa can be found on the websites of the German missions abroad.

Visa applications must generally be submitted in person to the German embassy or consulate responsible for your place of residence, together with all necessary documents.

When applying for a visa, exhibitors are requested to submit an exhibitor admission document from the trade fair company; in this case, the visa can be issued free of charge.

As a rule, you will need the following documents for your visa application:

  • Confirmed travel booking (flight, bus, train and hotel bookings)
  • Proof of health insurance
  • For exhibitors: additionally exhibitor pass, stand invoice
  • For visitors: additionally entrance ticket

In a directive transmitted per e-mail in July 2013, the Federal Foreign Office informed the visa offices of German embassies and consulates worldwide that, as a matter of principle, an official invitation letter from the trade fair organizer is no longer required when applying for visas for trade fair visits in Germany. Please refer to this information when applying for your visa.

In case the visa section responsible for issuing your visa should nonetheless request that an official invitation letter be presented, please send us your personal data in good time by e-mail using the .

You can request letters of invitation at the earliest three months before the event begins.

Please also note the following instructions when applying for a letter of invitation:

  • Your personal data is taken directly from the online form. No changes or corrections can be made by us.
  • If your invitation letter contains incorrect data, you will have to fill in the online form again.
  • The invitation letter will be sent to you by e-mail as a pdf document. Sending by fax is not possible.
  • The processing time is up to 10 days and cannot be accelerated.
  • Please check your spam folder before contacting us about undelivered invitations.

We ask for your understanding that we do not process individual requests for invitations.

Our services on location

Information booth

You’ve arrived and are still looking for suitable accommodation or the right restaurant to end the evening? Our informationstand in the Events Hall can help.

Barrier-free exhibition

There is also a “toilet for everyone” at the exhibition. This toilet is specially conceived for use by people with multiple handicaps. It is additionally equipped with a lifter and an emergency-call mechanism. This toilet is open during the regular opening hours of the current event on the Karlsruhe Trade Fair Centre.

WiFi/Internet

Free WLAN access

As a registered user, wireless Internet access is available for you free of charge throughout the entire campus during the trade fair.

Free WLAN on the trade fair’s campus

You will need a WLAN-capable device of your own with a Web browser function.

Please note the following details:

  • To use the free WLAN, you need a WLAN-capable device with the globally common WLAN Standard IEEE 802.11 n/ac..
  • When there are large numbers of simultaneous users, reception is not guaranteed at every location on the campus.
  • The bandwidth per device is maximally one Mbit/sec. However, depending on the momentary traffic in the hall, the bandwidth may be less than this maximum.
  • One user /device can go online with a mobile device for maximally 30 minutes.

Premium Wi-FI

If you need higher bandwidth, we recommend that you order our premium Wi-Fi for the highest online demands (without bandwidth restriction). A fee will be charged for this service. You may purchase it either online or in the Business Centre at Entrance West.

How do I connect to the WLAN?

EC automats

Karlsruhe Trade Fair makes available for its visitors an EC automat directly on the fair’s campus. The automat is located in the Events Hall at the main entrance.

This automat dispenses cash without a fee for customers with accounts at Volksbank. This is also true for customers of savings banks in the city of Karlsruhe-Ettlingen, but not for customers of savings banks outside this district or customers of other banks.

Cloakroom and lockers

To make your stay at the trade fair even more convenient, you may choose to use the lockers and the cloakroom on the lower level of the trade fair. A fee of €2.00 will be charged for usage of the cloakroom service.

Charging station for electric vehicles

Visitors to Karlsruhe Trade Fair Centre can use the charging stations for electric vehicles in car park P1 for free. A type 2 plug is required. Please note: Vehicular entrance to P1 is subject to a fee.

Mobile charging station

The Karlsruhe Trade Fair Centre has a mobile charging station which is available for free use in the Business Center for our customers.

The charging station is lockable, suitable for all common smartphones and offers for up to six devices a charging option. Each loading chamber is equipped as follows:

  • 1 x Micro USB B and USB C charging cable / Android
  • 1 x certified iPhone 5/6/7 charging cable
  • 1 x lock with key