The 21st century public transport passenger is in fact a customer, with an increasing appetite for a variety of services. As public transport networks strive to become service providers to the high standards expected, customer services interfaces are very important. IT-TRANS will feature call-centre technologies and providers, communication network management, multi-media and internet services which facilitate customer service interactions.
- Call-centre technologies and providers,
- Communication network management,
- Multimedia/internet services
ASE AG , Capte , Diebold Nixdorf , eos.uptrade , ETC Transport Consultants , KSP Kanzlei Dr. Seegers, Dr. Frankenheim Rechtsanwaltsgesellschaft mbH , NetModule , Nomad Digital , O-TON Call Center Services , Pilotfish Networks , PPS / EDV , PSI Transcom , Swiss Innovation Lab , Vitel , Worldline Germany