Cyber Security
The world is seeing an exponential growth in consumer and industry data, triggered by rapid developments in digitalisation such as an increase in the use of Internet-of-Things (IoT) and data-generating devices including smartphones and connected wearables.
Cyber security is a current and growing challenge that public transport organisations from large to small must recognise and take appropriate action to mitigate.
Every transport company must protect their customers’ data and also attest to that in a comprehensible and credible manner. The more transparently customers can comprehend how the passenger data administration processes the collected data, the more willing they will be to use digital services.